DCCECE staff have been working at the Arkansas Health and Education Hotline to answer incoming calls from Child Care Centers who are experiencing a COVID related issue. The staff at the hotline are able to guide them through the next steps they need to take when theyโ€™ve had a positive case or a probable close contact.

If providers need help or have had a positive case, please call the hotline 1-833-504-0155.

There is also a form you can complete before calling so that they have all the information they need. This form is attached and can also be found on the DHS DCCECE homepage:

https://humanservices.arkansas.gov/images/uploads/dccece/School_Hotline_-_COVID-19_Reporting_Resource_-_Childcare.pdf

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